Welcome to Arsh Pillar. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our platform. By using our services, you agree to adhere to this policy, as well as our Terms of Service and Privacy Policy.

Shipping Process

Shipping Providers

·        Arsh Pillar partners with reputable shipping providers to deliver products to customers.

·        The choice of shipping provider may vary depending on the seller and the location of the customer.

Shipping Costs

·        Shipping costs are determined by the seller and may vary between products.

·        Customers can view the shipping costs for each product during the checkout process.

Shipping Times

·        Estimated shipping times for each product are provided by the seller.

·        Actual delivery times may vary based on the shipping provider, location, and other factors.

Tracking Orders

·        Customers can track the status of their orders through their Arsh Pillar account.

·        Tracking information will be provided once the product is shipped.

International Shipping

Customs and Duties

·        Customers ordering products for international delivery may be subject to customs duties and taxes imposed by the destination country.

·        Customers are responsible for paying any additional charges related to customs and duties.

Delays in International Shipping

International shipments may experience delays due to customs clearance or other factors beyond our control.

Shipping Issues

Lost or Delayed Shipments

In the event of a lost or significantly delayed shipment, customers should contact the seller to initiate an investigation.

Damaged Products

If a product arrives damaged, customers should contact the seller and provide photos and details of the damage for resolution.

Changes to this Policy

Arsh Pillar reserves the right to update this Shipping Policy as needed. Any changes will be communicated to customers and sellers.